Implementation of Human Resource Management in Improving Employee Performance at PT Ikyuda Karya Persada

Abstract

This study aims to determine how the implementation of human resource management (HRM) can improve employee performance at PT Ikyuda Karya Persada, a contractor and heavy-equipment rental company, and to identify the problems and obstacles the company faces in that implementation. The study employs a qualitative descriptive approach, with informants comprising the Director, an administrative staff member, and a field coordinator, and with data collected through interviews, observation, and documentation, analyzed using the Miles and Huberman model of data reduction, data display, and conclusion drawing/verification. The findings show that PT Ikyuda Karya Persada has implemented HRM reasonably well across human resource planning, recruitment and selection, training and development, and employee performance appraisal, and that this implementation has helped improve work quality, discipline, responsibility, and employee effectiveness. However, several challenges remain, including training that is not conducted on a regular, formal basis; employee placement not always fully aligned with individual competencies; and a performance appraisal system that still requires refinement to operate more optimally. These findings suggest that project-based contracting firms can strengthen employee performance through structured HRM functions, while continuing to invest in more systematic training and appraisal practices to sustain that improvement.